When experience matters, our team of qualified experts stands ready to meet your needs. With a strong focus on safety and efficiency, we are dedicated to delivering timely, cost-effective solutions that exceed customer expectations.
The Tate Engineering management team combines over 101 years of expertise, bringing together skilled professionals capable of handling projects of any size or complexity. We consistently deliver tailored solutions that exceed our clients’ unique needs.
At Tate, our customer service team is guided by a set of core values that shape our approach to serving our valued customers. These values are the foundation of our commitment to providing exceptional service and ensuring the satisfaction of every customer who interacts with us.
At Tate Engineering, we prioritize collaboration and teamwork, fostering an environment where our customer service representatives work together to find innovative solutions. As a result, we consistently meet and exceed client expectations, delivering an exceptional experience that drives long-term satisfaction.
Trust is the foundation of our customer relationships. Therefore, we recognize that our clients rely on us for accurate information, honest advice, and dependable support. That’s why we are committed to being transparent and consistent in fulfilling our promises, building trust with every interaction.
Our customer service team is composed of highly skilled professionals who bring the expertise and knowledge necessary to effectively address customer inquiries. Moreover, through continuous training and development, we ensure our representatives stay up-to-date with the latest tools and information to resolve issues promptly.
Furthermore, we treat each customer with the utmost respect and empathy. By actively listening and understanding individual needs, we create a welcoming environment where every client feels valued and supported. At Tate Engineering, we are dedicated to providing an outstanding customer experience.
Communication is key to providing excellent customer service. We strive to keep our customers informed and updated throughout their interactions with us. Whether it’s providing timely updates on the status of their inquiries or addressing any concerns they may have, we prioritize clear and effective communication to ensure a positive customer experience.
Our customer service team is resourceful and creative in finding solutions to customer challenges. We go above and beyond to explore all available options and leverage our expertise to provide innovative solutions that meet our customers’ needs. Our resourcefulness allows us to adapt to different situations and deliver personalized solutions.
At Tate Engineering, anticipating customer needs and taking proactive measures lies at the core of our customer service approach. We focus on identifying potential issues before they arise, allowing us to take swift action to prevent or mitigate them. By staying ahead of the curve, we not only save our customers valuable time and effort but also ensure their satisfaction every step of the way.
First, download the Customer Account Establishment Form. Then, email or fax the completed form to our Accounting Department at customerapps@tate.com or Fax: 443.718.4421.
For your convenience, you can download the following documents:
By following these easy steps, you’ll be all set to start working with Tate Engineering Systems, Inc.
At Tate Engineering, we prioritize safe, high-quality production as our core philosophy. To achieve this, we continually provide superior safety planning and training. In addition, we adhere to strict OSHA, ASME, and NBIC standards, which reinforces our commitment to excellence. As a result, we consistently maintain our position as leaders in safety across the industry.
